First impressions set the pace.

Every user journey starts with a first step. In the digital world, that step is onboarding. It is the moment where interest becomes action and platforms either gain or lose a user.

In industries like iGaming and financial services, onboarding carries even more weight. It must be fast enough to keep users engaged, secure enough to meet strict compliance standards, and smooth enough to feel invisible.The challenge is to achieve all three simultaneously.

The numbers tell the story.

According to Deloitte, 38% of users will abandon an onboarding process if it takes more than ten minutes. Mobile users’ attention spans are even shorter. Meanwhile, businesses face growing pressure to verify identities, prevent fraud, and comply with complex regulations.

This is where Zimpler ID+ enters the conversation.

Zimpler ID+ is built to change this. It turns onboarding into a strategic advantage. It verifies users instantly, keeps them verified across devices, and biometric authentication together with additional KYC data points ensures compliance from the first interaction.

Why do users drop off before they even begin?

Most users arrive ready to engage. But what happens immediately after that click can change everything.

• Instead of moving forward, many users hit a wall.
• Traditional onboarding flows are full of interruptions.
• Redirects to third-party pages create confusion.
• Multi-step forms feel tedious.
• Sessions time out while users are still entering information.
• Some platforms even ask for the same data twice.

What should be a quick and simple action often becomes a frustrating experience. Every additional field, click, or delay increases the risk of a user giving up.

The numbers confirm this: 68% of European users abandoning a signup process because it felt too complex or took too long to complete. 38% of users abandon an application for a financial product because they lack the required identity credentials, such as a passport or a digital ID.

These users were ready to start but changed their minds during the first interaction. In iGaming, this is especially critical.

Users expect to join, deposit, and start interacting within minutes. If they are rerouted or delayed, they are unlikely to return. This is not only about lost revenue; it is also about losing credibility.

First impressions matter and onboarding is often the first real moment of truth. This is why reducing friction is not just a user experience improvement – it’s a competitive necessity. Platforms that remove unnecessary steps increase completion rates, build trust faster, and stay ahead of user expectations. To keep users engaged, the onboarding journey must feel effortless. And effortlessness starts with eliminating the unnecessary.

A smarter way to verify and onboard.

Zimpler ID+ takes a different approach to digital onboarding. It simplifies the process by combining identity verification and user registration into a single, fluid step.

This eliminates the usual friction points, such as switching between pages or filling out repetitive forms. Everything happens in one place, and it happens instantly.

Here is what makes the experience work so well:

• Users are verified from the beginning, even before they deposit or complete additional steps.
• Clearing cookies or experiencing a session timeout does not automatically reset their verification. The system recognizes the user, keeping the experience uninterrupted.
• Returning users do not need to re-register or re-verify. They can simply log in and continue where they left off.

Persistent identity makes the user journey effortless and intuitive. No second-guessing. No repeating steps. No losing momentum. It builds confidence from the first click, boosting completion rates and engagement – while reducing drop-offs.

For businesses, it means fewer manual checks and re-verification requests. Support teams spend less time on login issues and more time creating real value.

Zimpler ID+ simplifies what used to be a hassle. It turns complex into seamless, combining the two essentials every user journey needs: simplicity and trust.

From conversion blocker to conversion booster.

Once onboarding becomes seamless, it stops being a barrier and becomes a performance driver.

Zimpler ID+ means merging biometric authentication and  KYC information with login, reducing time-to-use and increasing user satisfaction from the first touchpoint.

Here is what that means in practice:

• Instant verification without delays
• Regulatory compliance from the start
• Returning users flow through login without disruption
• Lower support burden due to fewer identity-related issues

Built-in security without breaking the flow.

Zimpler ID+ brings security and speed together – without compromise. It enables KYC information on first use, continues verification in the background and uses biometric authentication to protect every session. Users enjoy a frictionless, consistent experience across devices, while platforms get peace of mind with built-in, invisible compliance. As expectations evolve, onboarding should feel as seamless as payments. Zimpler ID+ makes that possible, fueling trust, protecting users, and supporting confident growth in a fast-moving digital world.