In cases where a customer’s payout request hasn’t been processed instantly, it can be due to many reasons. Most often, it’s because of incorrect or closed account details provided by the customer. To resolve this, we require the correct bank account information.
If the delay is due to a technical glitch, rest assured that we are actively working on it. In such instances, processing the payment may take up to 1 business day. So if you haven’t received your funds, and suspect a technical error, please allow us this time to resolve it.