At your customer service.
If you’re using our payment services through a business, merchant, or platform, this is your go-to source for support. Whether you have questions about a transaction, need help tracking a payment, or are unsure about a refund, we’re here to assist.
What can we do for you?
Did a payment get stuck? Are you waiting for a deposit or refund that hasn’t arrived yet? Or do you simply want to check the status of a transaction? No matter the issue, our support team is ready to help.
We know that quick and reliable payments matter, so we strive to provide fast assistance. Our average response time is under an hour, but depending on the complexity of your request and support volumes, it may take up to 24 hours to get back to you. Rest assured, we’re actively working on your case and will provide an update as soon as possible.
To help us resolve your request faster, please include all relevant details, such as transaction references or timestamps, when reaching out. The more information we have, the quicker we can assist you.
We’re committed to making payments seamless and hassle-free. If you need help, don’t hesitate to reach out-we’re here to ensure your experience is smooth and stress-free.